Request Your Appointment

At Heart to Heart Bride, we understand that a bride’s experience while wedding dress shopping is as important, if not more important, than the dress itself, which is why we offer multiple appointment experience options and a free upgraded bridal appointment!

We pride ourselves on being size inclusive and having a large selection of wedding dresses for all brides, in bridal sizes 4-32. Whether you are looking for something boho, traditional, trendy, or romantic, we have it all! You will love the attention to detail, quality and value that we have to offer here at Heart to Heart Bride in Webster, NY. Our bridal gowns range in price from $1,500 to $7,200 and most are between $1,600-$4,000. If you are hoping to spend less than $1,500 on your wedding dress, we kindly suggest visiting our sister store, Two Hearts Bridal in Manchester, NY where you will find more options in your price range.

Here at Heart to Heart Bride, we primarily special order our gowns which can take up to 6 months (and you need a minimum of 3 months for alterations!). If your wedding is in less than 6 months, we highly recommend booking your appointment at our sister store, Two Hearts Bridal, where we sell all of our gowns out of our collection!

At Heart to Heart Bride, you will find that we are very hands-on and one our highly trained Bridal Stylists will help you navigate the process of finding your dream dress one-on-one, starting with your 30-minute Virtual Consultation over Zoom! During your Virtual Consultation, our Stylists will take some time to get to know you and your love story and together you will curate a collection of 3 strong dresses to start your appointment with! This is also the perfect opportunity to get all of your questions answered! Your top 3 dresses will be waiting in your fitting room when you arrive at your in-person appointment.

Please note that we use an appointment REQUEST system. By filling out this form, you are simply requesting an appointment, not booking an appointment. Will reach out to you at our earliest convenience either by text message and/or email to confirm your appointment.

On the form below, “Event Date” is your wedding date. If you have not booked a wedding date yet, please select an approximate date and make a note in the comments section.

If you are a friend or family member requesting an appointment for a bride, we require the
BRIDES INFORMATION (name, phone number, and email address)
to be entered on this form. The appointment will not be booked until we can get in touch directly with the bride!

We only book appointments and reservations a maximum of 2 months in advance.

Please only request an appointment at one of our stores. Each of our stores has unique specialties and are best suited for different brides. Please choose the store that is best for you! If you are not sure which store is the better fit for you, please give us a call or send us an email and we can help guide you!

CANCELLATION POLICies:

Should you need to cancel your appointment, for any reason, we respectfully ask that you give us at least 48 hours’ notice so we have a chance to give the time to another customer. We respectfully ask that you only book an appointment that you are confident that you can attend.

Free Upgraded Bridal Appointment
Cancellations with less than 48 hours’ notice will incur a $50 fee, as well as no shows. If you need to reschedule with less than 48 hours’ notice, we can allow 1 reschedule without being charged (we understand that life can happen!), but if the new appointment is cancelled at any point, the $50 fee will be charged.

Celebrate & Graze Appointment
The $99 fee for our Celebrate & Graze Bridal Appointment is non-refundable. The fee is for the service of the Celebrate & Graze Bridal Appointment, and it is *not* applicable to a purchase. We understand life can happen, so the $99 fee can be transferred to a rescheduled appointment one time, with at least 48 hours’ notice (we need to be able to reschedule the food order as well).

Private Suite Appointment
The $199 fee for our Private Suite Bridal Appointment is non-refundable. The fee is for the service of the Private Suite Bridal Appointment, and it is *not* applicable to a purchase. We understand life can happen, so the $199 fee can be transferred to a rescheduled appointment one time.

Private Suite VIP Appointment
The $399 fee for our Private Suite VIP Bridal Appointment is non-refundable. The fee is for the service of the Private Suite VIP Bridal Appointment, and it is *not* applicable to a purchase. We understand life can happen, so the $399 fee can be transferred to a rescheduled appointment one time, with at least 48 hours’ notice (we need to be able to reschedule the food order as well).